EXAMINATION ON OPERATIONS AND SUPPLY CHAIN MANAGEMENT

1       Every activity performed by an individual leads to a desired …………..:        

2          These processes of ones activities in manufacturing, services, etc. are  called ………………..: 

3       According to …………………. operation management is a planned and deliberate move to ensure a sequence of activities and processes that yield the desired result: 

    One of the key functions of operations management is …………………..: towards creating a value

5       In operations management, one of these constitutes part of the forms of processes: 

Where a manager makes a choice of action that benefits the organization and its shareholders is known as …………………….: 

…………………. is the scenario or moment where the total revenues and total costs are equal: 

………………….. can be defined as the portion of that total cost which differs or varies straight with the degree of output: 

…………………..can be explained as a table which enables a manager to make rating of alternative: 

…………………….. is another strategy operations managers can leverage on in their strategic operations, mostly when intended outcomes are associated with alternatives that are dicey and in great doubt: 

Man engages in various activities and operations to create or provide himself those life support amenities that make his life more meaningful known as ……………….: 

One of these is part of the constituents of the concept of resources ………………………..: 

……………………. deals with such a simplicity and flexibility that enables the employees and equipment to manage a large number of diverse products including output levels, duties and various duties and operations at a time without difficulty: 

The output an organization receive from the input and all other transformational efforts is………………….: 

Success and prosperity in business is a function of seeing customers, suppliers, etc. from the ………………..: 

Firms adopt various ……………. to remain competitive such as products differentiation, focus, low price takers etc.: 

How companies or firms operate, interact with their internal and external environment and how they produce and distribute resources in the market place is a function of ………………..: 

A plan which heads, leaders, managers and CEOs make for achieving organizational goals…………………….: 

The approach that tends or attempts to bisect the company’s customers to various market segments or units is …………………: 

One of these is a strong factor in market grouping for more profitability: ………………………: 

………………..is one of the core competencies in corporate business system to survive in the ‘red ocean market’: 

Customers judge product or service quality by one of these basic elements among others: 

In product development processes there are ……… levels of customer value hierarchy for a product or service which product developers and service providers must be aware of: 

A company can add a new product or service to its brand through ………………………: 

Firms competing with other in terms of quality products and services must ……………………..oriented based on the application and development of new technologies: 

A strategy whereby customer requirements are translated into such suitable technical needs is …………………………: 

…………………………………..deals with the number and the complex steps necessary in any process for proper execution of such process.

The concept of ………………..is applicable in customer contact because in the course of operations, a process part may have contact that is low while other process parts can have a high contact: 

A scenario where a customer is actively involved in the product creation or services is described as ……………………: 

…………………….. deals with such extent where there is a highly customized process based on considerable latitude and based on the degree of its performance: 

………………….is  network of partners who collective convert a basic commodity upstream into a finished product that is valued by end users: 

A structured system that has the upstream, production and downstream elements  is……………………..: 

Supply chain management as discipline has ……………..elements: 

A ……………………… ensures that products conform to customer’s requirements: 

In supply chain management…………………….. is a challenge because it requires proper training and preparedness, willingness of partners in the chain, trust, cultural change, compatible information system and competent partners: 

……………….is not a member of distribution channel in operations and supply chain management: 

Opportunities for collaboration among business partners will vary depending upon the organization’s …………………. in the supply chain: 

………………….is one of the benefits manufacturers get by collaborating with suppliers in operations and supply chain activities: 

In collaboration strategy the opportunities of collaboration between manufacturers and customers are focused on demand planning and inventory replenishment: 

A concept that tries to obtain an impartial assessment of whether the things that the customers want are feasible for the company is………….: 

Traditionally, in supply chain management, the key focus and scope has been in managing …………………from suppliers through the manufacturing and distribution chain to the customer: 

The main supply chain management approach today deals with the ………………of all elements of a customer service focused organization: 

CPFR is designed to quickly identify any discrepancies in the forecasts, inventory and ordering data so that problems that can ………….damage sales or profits can be corrected at a very early stage:

In budgeting ………………. is a tool these organizations adopt to compete favorably in adverse and harsh market environments: 

The translating of the overall objectives or the organization into detailed, feasible plans of action is anchored on ………………

In corporate practices, ideal budget undergoes …………… phases: 

The typical roles of a budget are………………….: 

The key and core aspect of every production is ……………………: 

……………….. is not only to accommodate change but to relish the opportunities inherent within a turbulent environment: 

Mass customization aims to provide goods and services that meet individual customers’ requirements with……………….: